1. Who we are
These Terms of Service ("Terms") are a legal agreement between you ("you", "the client") and Bull Consult ("Bull Consult", "we", "us", "our"), a business consultancy operating the website bullconsult.net and providing the services described on it. Bull Consult is registered at Oscars gate 35, 0258 Oslo, Norway, and you can reach us at any time at contact@bullconsult.net.
2. Acceptance of these Terms
By accessing our website, contacting us, or engaging us to perform services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services. Where we enter into a separate written proposal, statement of work or agreement with you, that document together with these Terms forms the complete agreement between us; if there is any conflict, the signed proposal or statement of work prevails.
3. Our services
Bull Consult provides professional business consulting services, including but not limited to SEO and content strategy, payment solutions advisory, artificial intelligence and automation, performance marketing, pricing strategy, and logistics and supply chain management. The specific services, deliverables, timeline and fees for your engagement are set out in a written proposal or statement of work agreed between us.
4. Proposals and engagement
Before any paid work begins, we provide a written proposal describing the scope, deliverables, timeline and price. An engagement starts when you accept the proposal in writing (including by email) and, where applicable, pay any agreed deposit. Any work requested outside the agreed scope may be subject to additional fees, which we will agree with you in advance.
5. Fees and payment
Fees are as stated in your proposal or, for standard services and packages, as published on our Pricing page. Fees are quoted in US dollars (USD) unless otherwise agreed. Unless stated otherwise:
- Small fixed-price tasks (under $500) are payable 100% in advance.
- Larger fixed-price projects are typically invoiced 50% on acceptance and 50% on delivery.
- Monthly packages are invoiced monthly in advance.
- Invoices are payable within 14 days of the invoice date.
We accept payment by bank transfer, debit or credit card, and cryptocurrency. Cryptocurrency payments are processed through a third-party payment provider and are converted at the rate quoted at the time of payment. You are responsible for any network, transfer or transaction fees charged by your bank, card issuer or wallet.
6. Taxes
All fees are exclusive of value added tax (VAT) and any other applicable taxes or duties, which will be added where required by law. You are responsible for any taxes arising from your use of our services other than taxes based on our income.
7. Late payment
If an invoice is not paid by its due date, we may suspend work until payment is received and may charge interest on overdue amounts at the maximum rate permitted by applicable law. You remain responsible for reasonable costs of recovering overdue amounts.
8. Cancellations and refunds
Cancellation rights and refunds are described in our Refund & Cancellation Policy, which forms part of these Terms. In short: you may cancel an engagement in writing, you are charged for work performed up to the cancellation, and pre-paid amounts for work not yet started are refundable as set out in that policy.
9. Your responsibilities
To deliver our best work, we rely on you to:
- Provide timely, accurate information and access to the systems, accounts and people we need.
- Give feedback and approvals within reasonable timeframes.
- Ensure you have the rights to any materials, accounts or data you ask us to work with.
- Comply with all laws applicable to your business and to the work we perform for you.
Delays or inaccuracies in the information you provide may affect timelines and results, and are not our responsibility.
10. Acceptable and lawful use
You agree to use our website and services only for lawful purposes. You may not engage us in connection with, or use our services to facilitate, any activity that is illegal, fraudulent, or that breaches the policies of our payment providers. Prohibited activities include, without limitation, money laundering, terrorist financing, fraud, the sale of illegal goods or services, infringement of intellectual property, and any activity prohibited by applicable sanctions or law. We may decline or terminate any engagement that we reasonably believe involves such activity, and we may report unlawful activity to the relevant authorities.
11. Intellectual property
Unless your proposal states otherwise, deliverables we create specifically for you become your property once we have received full payment for the relevant engagement. We retain ownership of our pre-existing methods, templates, tools and know-how, and grant you a non-exclusive licence to use them as part of the deliverables. The content, design and code of our website remain the property of Bull Consult.
12. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other in the course of an engagement, and to use it only for the purpose of that engagement. This obligation does not apply to information that is or becomes public through no fault of the receiving party, or that must be disclosed by law.
13. Third-party services and payment processing
Our services may involve or recommend third-party platforms and providers (for example analytics tools, advertising platforms, or payment processors). We are not responsible for the availability, performance, terms or policies of those third parties. Payments you make to us may be processed by a third-party payment provider, and by paying you also agree to that provider's applicable terms.
14. No guarantee of results
We bring senior expertise and best practice to every engagement, but business results depend on many factors outside our control, including your market, resources and execution. Except where expressly stated in a proposal, our services are provided on a "reasonable efforts" basis and we do not guarantee any specific commercial outcome, ranking, revenue or return.
15. Limitation of liability
To the fullest extent permitted by law, Bull Consult is not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill. Our total aggregate liability arising out of or in connection with an engagement is limited to the total fees you paid us for that engagement in the three months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
16. Indemnity
You agree to indemnify and hold Bull Consult harmless from any claims, losses or costs arising from your breach of these Terms, your misuse of our deliverables, or your infringement of any third-party rights or applicable law.
17. Term and termination
Either party may terminate an engagement in writing as described in the proposal or our Refund & Cancellation Policy. We may suspend or terminate an engagement immediately if you breach these Terms, fail to pay, or if we are required to do so by law or by our payment providers. On termination, you must pay for all work performed up to the termination date.
18. Governing law and disputes
These Terms are governed by and construed in accordance with the laws of Norway, without regard to conflict-of-law rules. We will always try to resolve any dispute amicably first; please contact us at contact@bullconsult.net. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the Norwegian courts, with Oslo District Court (Oslo tingrett) as the legal venue.
19. Changes to these Terms
We may update these Terms from time to time. The version published on this page is the current one, and the "last updated" date shows when it last changed. Material changes will not apply retroactively to engagements already agreed under a previous version.
20. Contact us
Questions about these Terms are welcome.
Bull ConsultOscars gate 35, 0258 Oslo, Norway
Email: contact@bullconsult.net